FAQ: General Information

Why should I buy a cap and gown from Happy Tassel?

Save money, help the planet, accuracy to bookstore cap and gown, and pockets! In addition to the benefits listed, we have our customer support team here to assist you so there is one less thing you have to worry about during your last semester at school.

What types of caps and gowns do you offer?

We have worked hard to source the best recycled matte fabric for our graduation gowns. This has been an obsession of ours. The fabric is lightweight and breathable for summer commencement. In addition to the fabric, we added functionality to our gowns by incorporating much-needed pockets for your phone and other personal items that are needed during commencement. Lastly, we have added a little hook to allow you to show off your outfit!

Are there different styles available for different degrees or academic levels?

Yes! We believe in celebrating every academic milestone distinctively. Bachelors select their tassel color, while masters get a hood color based on their discipline and tassel color if applicable, reflecting their unique academic journey.

Do your caps and gowns meet my university requirements?

Absolutely! We diligently research and coordinate with university administrations to ensure our regalia meets the specific requirements of each school. Rest assured, our gowns and accessories are designed to align perfectly with your university's standards.

Can I rent instead of purchasing my regalia?

We have cut out the middlemen to bring the savings to you! The reduction in price versus the bookstore means you won't need to rent and you can keep your cap and gown as a keepsake to cherish. 

How do I properly wear my cap and gown?

Wearing your cap and gown correctly is key to looking your best on graduation day. Follow these tips:

  • The gown should fall midway between the knee and ankle. 
  • The cap is worn flat on your head, with the tassel on the right side. 
  • Adjust the cap so it sits level and comfortably, without tilting. 
  • For hoods, drape them neatly around your neck, with any colors or insignia displayed prominently. 
  • Remember to check your school's specific guidelines, as they might have unique traditions or requirements.
The Bookstore
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Free Exchanges
Free Returns

Sizing and Fitting

How Do I Determine my cap and gown size?

Our sizing process is straightforward: we size gowns based on height alone, ensuring a comfortable fit for any body type. Our gowns are designed to be adjustable and versatile using the attached zipper, while all caps are one-size-fits-all for ease and simplicity.

Ordering Process

How do I place an order for a cap and gown?

Placing an order with us is a breeze! Forget about tedious forms and waiting ages for your delivery. Just pick your school, select your size and tassel, and voilà – you're all set! We've ensured our ordering process is as straightforward and user-friendly as possible, quick, simple, and right to the point.

Is there a deadline to order my regalia before graduation?

Nope, no deadlines here! Feel free to order your regalia any time of the year. We're always ready to help you celebrate your academic success, no matter the season.

Delivery and Shipping

How Long will it take to receive my order?

Your regalia will be sent within 1-2 business days after placing your order. For addresses on the west coast, expect your package in about 2 days. Across the rest of the U.S., delivery times can range from 3-5 days. International delivery times vary. For detailed shipping information, please check [here].

Do you offer expedited shipping options?

Yes, we offer expedited shipping! Choose from our 1-day or 2-day express shipping options via FedEx to get your regalia even faster.

Will the regalia be delivered directly to my university? 

Even better, we’ll deliver your regalia straight to your home! No bookstore lines or campus trips, just convenience delivered to your door.

What is the cost of shipping?

Our shipping is easy on the wallet: 

  • Just $3 for orders under $50 
  • Free shipping on orders over $50. There are no hidden costs, just great service. 

How can I track my order once it's been placed?

As soon as we ship your order, you'll receive an email or text with your very own tracking number. Keep an eye on your inbox, and you can follow your order's journey right to your doorstep!

Returns and Exchanges

What is your return policy for caps and gowns?

Change your mind or it's not quite what you expected? No stress! Just send it back before your big day and we'll refund you in full. And guess what? We don't do those pesky restocking fees. Need to know how to return it? You can find complete return instructions [here].

Can I exchange my gown if it’s the wrong size?

Not the perfect fit? No problem! We offer a complimentary sizing exchange. We'll send you the right size along with a prepaid return label for the original item. Each order is eligible for one free exchange. For detailed instructions, please check [here].

What is your policy on damaged or defective items?

In the event of receiving a damaged or defective item, we’ll exchange it immediately for you, no questions asked.

Care and Maintenance

How do I care for my cap and gown?

Taking care of your cap and gown is a piece of cake! Just check the label for any special instructions. Gently hand wash or spot clean as needed with mild detergent. Avoid harsh chemicals and bleach to preserve the fabric and colors. Always air dry your gown; avoid tumble drying to prevent damage

Can the gown be ironed or dry-cleaned?

All regalia have been properly cleaned and bagged for your immediate use. There is no need to wash either gown. If ironing, use a low heat setting and iron on the reverse side to avoid shine. 

How should I store my cap and gown after graduation?

After the big day, give your cap and gown a nice spot in your closet. Hang the gown up to dodge those pesky wrinkles and keep it away from sunlight to prevent fading.

Happy Tassel Referral Program

What is the Happy Tassel referral program?

Our referral program is all about thanking you for sharing the word about our unique regalia. Here’s how it works: When your friend or colleague purchases with your special $5 discount code, you also score $5 in store credit! It's a win-win, you get to help your friends enjoy savings, and you rack up credits for your next purchase.

How do I participate?

Just click this link to join our referral program. After signing up, you'll get a unique referral code. Share it with your friends and colleagues through social media, email, or however you like. They'll use this code for a $5 discount on our website purchases.

How can I track my referrals?

Track your successful referrals and accumulated credits through our referral tracking app homepage. This lets you see the amount of times people use your unique referral code!

How do I use my referral credits?

Your earned credits will automatically be applied to your next purchase on our site. Feel free to use them on any of our products. It's all set up for your convenience!

What happens if a referred friend returns their purchase?

If a referred purchase is returned, the referral credit associated with that purchase will be removed from your account.

Fast & Free Shipping & Free Returns!